This technology extends visibility into end-user devices, offering a critical vantage point that is essential for monitoring end-user experience of any application – SaaS, packaged or hosted – user interactions and device performance.
SteelCentral is the only solution that delivers a holistic view of application performance by combining insights from user experience, infrastructure, application, and network monitoring. With Aternity's capabilities, SteelCentral now provides a comprehensive approach to monitoring end-user experience.
Using synthetic tests: Emulate users from varied locations to ensure application availability and reliability
From the wire: Decode network traffic to measure page load times of web apps and sources of delay
From within the device: Measure and optimize user interactions, and application and device performance
- Forrester Research
- Global Customer Service Barometer
- RightNow Customer Experience Impact Report