Focused Support for a High-Touch Experience

Experience high-touch customer proficiency and expedited issue resolution with personalized priority support and services delivered by Riverbed experts. Riverbed Focused Support Service delivers the ultimate level of support for critical business applications, consulting services to realize the adoption and fulfillment of advanced solution capabilities as well as technical enablement to help optimize the implementation and performance of the Riverbed solutions your business depends on.

Focused Support Services

For customers that require enhanced support for critical business applications, Riverbed offers Focused Support Services to help realize the following outcomes:

  • ​​​Improved Riverbed deployment stability and potentially reduced mean time to resolution when issues arise.
  • Added insight from operational reviews including support issue trend analysis conducted by designated support teams
  • Development of processes that better operationalize Riverbed solutions
  • Enhanced visibility into application performance issues
  • Increased expertise and confidence when using Riverbed solutions

Want to Learn More?

Contact your Riverbed sales representative today.